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Terms and conditions of use

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terms of use


BANK TRANSFER: Upon completion of your order will send you the confirmation e-mail and we will provide our account number. Once this transfer is received in the bank account of Entrealmohadones your order will be sent. It is necessary that you include the reference of the order and the name of the holder in the bank transfer in order to ensure that it is processed as efficiently as possible.

PAYPAL / CARD: You can make the payment by VISA or Mastercard. This system is totally secure and the bank's web can ask you, depending on the bank to which your card belongs, some kind of key to validate the authenticity of the card, keep in mind that sometimes they send it to the mobile phone, have it close by Please, if you have any difficulties do not hesitate to call us or send us an email.


Once the payment is confirmed by the Customer, the normal delivery time is 24-48 hours, in the peninsula, depending on the article and the campaign dates, provided that the article is not personalized or carries a special preparation (in which case you will be informed as soon as you confirm the purchase the date of delivery). Once the parcel is delivered to the courier service, you will receive an email with the tracking number of your shipment (if the carrier supports it). We are not responsible for possible delivery delays caused by the courier service. As always, we will try to work so that you have it as soon as possible.


Our products carry the VAT included in the final price, but no other tax, rate, tariff or surcharge. In case of order and shipment is made to / from the Canary Islands, Ceuta or Melilla the VAT will be deducted from the final invoice amount according to corresponding legislation.


The products will be sold at the price indicated, being in force the one that is collected at the moment of the confirmation of the order by the customer.


Entrelmohadones reserves the right to withdraw any product from our website at any time, modify prices, articles, offers and other commercial conditions without prior notice.


All our products are checked and checked by us before shipment, so if the product arrives defective it will be the transport company that will take care of your change, having to notify within a maximum period of 24 hours from the date of reception. Claims made outside this time will not be admitted because they are out of time.

For returns you must fill out this small form and send it to us by mail:

Personal information

Your e-mail address

Order number

Date of receipt of the order

Product photo defective

Photograph of your packaging

In the event that the return is due to a change of opinion or error on the part of the customer when making the purchase must be the customer who is responsible for sending the products in perfect condition without undue delay and, in any case , at the latest within 7 calendar days after receipt of the products. In these cases Interlmohadones will make the customer a voucher for the amount of the order except the shipping costs, to deduct in their future purchase within the next 30 calendar days. Likewise, the customer must assume the direct cost of returning the products.

The custom products, are lacking of return, since they have been manufactured under your request and by and for you.


All illustrations, store names and store photos are protected by copyright law. Any missuse can be legally pursued.