Shipments and returns /Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Urgent transporter with tracking and drop-off without signature. If you prefer delivery by Urgent Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
NOTE: If for any reason the delivery is not available in your order, consult us which shipping methods we can activate personally for your order. This may be because you have not set up a default carrier in your geographic area or that flexible rates may apply for you.